FREQUENTLY ASKED QUESTIONS

Find your answer below

How do I make payment?

Our invoices are forwarded after the work is completed. Payment can be made via the options shown on the invoice, including by cheque.

Are your quotes free of charge?

We provide free, no obligation quotes as we like to inspect each job personally. Quotes are done by our experienced supervisors.

Do I need to be there when the work is done?

Customers are welcome to be present whilst we are working. If the customer cannot be on-site, we will check if there are access issues like locked gates, pets needing to be secured etc.

What suburbs do you service?

We have several Councils, Government organisations and Commercial sites we service and thus are working all around the metropolitan area.

Can you do insurance work?

Emergency response for insurance work and any other insurance work has been one of our specialties for many years.

Are you able to help with emergency work?

We provide 24-hour service for after hours emergency call-outs – subject to costs.

Do you remove the grindings created by stump grinding?

For the majority of stump grindings, the customer spreads the grindings over their garden beds. We can arrange removal of the grindings for an additional cost.

Are you insured?

Yes, we have $20 million public liability, worker’s compensation and comprehensive vehicle and plant cover.

How long are your quotes valid for?

Our quotes are valid for 40 days.

Is it cheaper to leave the cuttings?

Our woodchippers can take any length of branch up to approximately 40 cm (18”) diameter. Councils generally require the length of cuttings to be less than 1.5 meters or thick branches cut into 30 cm (12”) lengths. Costs to either leave the cuttings or remove are usually similar, though this can vary from job to job. We recycle the woodchips.

Do you remove the debris from site?

Yes, we remove cuttings from the site as standard work, which is part of the quoted price.

Are the stumps completely removed?

No, we grind the stumps as opposed to digging them out. Digging can be arranged if needed but usually requires an excavator.

Do you deliver mulch?

We can deliver chipped woodchip mulch. The mulch will be comprised of various tree prunings and is of a coarse texture. Mulch can be delivered to cover areas 50 m2 – 100 m2. This can be done via a free list, a $50 delivery fee list or a full paying list.

Still have questions?

Contact us directly by using any of the following information:

p   9249 4077
f    9249 4840
e   admin@dickiestrees.com.au

Request a free quote

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What Our Customers Say

‘Being an ex-serviceman, I have a high regard for professionalism and teamwork. This has been displayed to me in all aspects of my dealings with your company. All staff I have communicated with have been friendly, easy-going and have had a can-do attitude to the task at hand.’

David C

‘Just wanted to give some feedback about the team you sent today to remove my trees. They were great. Very professional, friendly and tidy. I would definitely recommend you to my friends and family.’

Katie, South Perth

‘We are thrilled with the results and all the neighbours around us we were impressed too. A few of them were out and about that morning and came to visit our backyard to see the great results. Could you please pass on our thanks to everyone and also to Gary Dickie for coming out to do the quote, late one evening.’

Heather

‘They got it spot on and did a great job in a timely manner but the main thing for me is other than the trees looking different you could not tell somebody had been in there as the area was nice and clean. I also got feedback from my landscape contractor this morning who complimented their work, once again thank you!!’

Fabian Edwards

‘I would like to thank the guys from Dickies Trees for such a wonderful job in removing the 2 trees from my driveway.  They were very helpful and I would also like to thank the staff for their kindness. I would highly recommend Dickies tress to anyone that need trees removed  well done guys and many Thanks. Great job.’

Mary Bell

‘Thanks for the wonderful job Dickies Trees did in the removal of our trees. Fantastic service from beginning to end. From the first phone call, to the guys being on site, you have been friendly, professional, thorough and helpful.’

Liz H

‘Thank you so much for the job you did at my house this week. I’m sorry the tree was not climbable and I should have called earlier. I am so impressed that you felled it with perfect precision in the backyard. With huge appreciation for your skilled work. Big respect. And as always you do a great job cleaning up debris afterwards.’

Donna

‘Just want to say thanks for the Dickies team…They did a fantastic job. When almost finished I asked them to cut back a hibiscus a bit more and they did without complaining. But best of all, when Lucky the 5-year-old mental kelpie cross that lives here got out and ran across the road, Aaron followed him so that when I got there with lead I was able to catch him. Beyond the call of duty. Well done Dickies for your terrific staff. Many thanks, see you next year.’

Michele K, Nedlands

‘I was very pleased with the work your team did for us. The lads were courteous and thorough and did the job as we requested and in consideration of the requirements of the Western Power order to trim the trees. I was also impressed by their attention to safety. Please pass on my thanks and compliments to the team and management.’

Keith F, Scarborough

‘I was very pleased with the work your team did for us. The lads were courteous and thorough and did the job as we requested and in consideration of the requirements of the Western Power order to trim the trees. I was also impressed by their attention to safety. Please pass on my thanks and compliments to the team and management.’

John Williams, Manger, projects & maintenance